Refund and Returns Policy

Your satisfaction is our priority at Heliatec Pro LLC. If you’re not completely happy with your purchase, we’re here to help.

Returns:

• We accept returns within 30 days of delivery.
• Items must be unused, in original packaging, and in resellable condition.
• To request a return, contact us at [heliatecprollc@gmail.com] with your order number.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 5–10 business days.

Non-Returnable Items:

• Used products or products damaged after delivery
• Items returned without original packaging

Return Shipping:
Buyers are responsible for return shipping costs unless the item was received damaged or defective.